Terms of Service
Last Updated: August 10, 2026
These Terms of Service (“Terms”) govern your access to and use of BusinessCentralConsultings.com (the “Website”) and the consulting, implementation, migration, integration, customization, support, and related services provided by Integroforce (“we,” “us,” or “our”).
By accessing this Website, submitting an inquiry, requesting a consultation, or engaging our services, you agree to these Terms.
If you are accessing the Website or engaging our services on behalf of a company or other organization, you represent that you have the authority to accept these Terms on its behalf.
Our Services
BusinessCentralConsultings.com provides professional consulting and technology services related to Microsoft Dynamics 365 Business Central, which may include:
- Business Central consulting and solution assessment
- Business Central implementation
- Data migration and upgrades
- System and application integrations
- Business Central customization
- Training and user enablement
- Technical and functional support
- ERP optimization and related advisory services
The specific services, deliverables, timelines, fees, responsibilities, and assumptions applicable to a particular client engagement will be defined in the applicable proposal, Statement of Work (“SOW”), service agreement, or other written agreement.
[Likely] A signed proposal, SOW, or service agreement should take precedence over these website Terms if there is a conflict. This is the cleaner structure used by many professional service businesses.
Business Central and Microsoft Services
BusinessCentralConsultings.com provides consulting and professional services around Microsoft Dynamics 365 Business Central. Microsoft Dynamics 365 and Business Central are products and services of Microsoft Corporation.
Your rights to use Business Central, Microsoft 365, Azure, Power Platform, third-party applications, connectors, and other software or cloud services are governed by the applicable agreements, licenses, subscription terms, and policies of the relevant provider.
Our consulting services do not transfer ownership of Microsoft software or grant you rights beyond those provided under your applicable Microsoft licensing or subscription agreement.
Microsoft’s licensing documentation states that its licensing guidance does not replace the legally binding Product Terms and other applicable licensing documentation.
Website Information
The content on this Website is provided for general informational purposes.
We make reasonable efforts to keep information accurate and current, but Business Central functionality, Microsoft licensing, pricing, product availability, integrations, and third-party services may change over time.
Information published on this Website should not be treated as:
- Legal advice
- Tax or accounting advice
- Financial advice
- A guarantee of software functionality
- A binding project proposal
- A guarantee of a particular business outcome
Specific recommendations should be based on your organization’s requirements and the scope of the applicable consulting engagement.
Consulting Recommendations
Our recommendations are based on the information, requirements, systems, documentation, and business processes made available to us.
You remain responsible for providing accurate and complete information about your organization, existing systems, data, workflows, regulatory requirements, and business objectives.
We do not guarantee that a particular Business Central configuration, customization, integration, or implementation approach will produce a specific financial, operational, or commercial result.
Where appropriate, assumptions, dependencies, exclusions, and expected outcomes will be documented in the applicable proposal or SOW.
Client Responsibilities
Successful ERP projects require active participation from the client.
You agree to:
- Provide accurate and timely information required for the engagement.
- Provide appropriate access to relevant systems and environments.
- Identify appropriate client-side stakeholders and decision-makers.
- Review and approve requirements, designs, configurations, and deliverables within agreed timelines.
- Provide required data in the agreed format.
- Participate in testing and user acceptance activities.
- Ensure that you have the necessary rights and permissions to provide data, systems, software, and third-party services to us.
- Maintain appropriate backups and business continuity procedures where applicable.
Delays caused by missing information, delayed approvals, unavailable systems, third-party dependencies, or other client-controlled factors may affect project timelines and deliverables.
Project Scope and Changes
Our services are performed according to the agreed scope.
Requests that fall outside the agreed scope may require a change request, revised estimate, additional fees, or an amended SOW.
Examples may include:
- Additional integrations
- Additional customizations
- New workflows or reports
- Additional migration requirements
- Additional training
- Changes to previously approved requirements
- Work involving third-party systems not included in the original scope
No material scope expansion is considered approved until it has been agreed upon in writing.
Fees and Payments
Fees, payment schedules, taxes, expenses, milestones, and payment methods will be specified in the applicable proposal, SOW, invoice, or service agreement.
Unless otherwise agreed in writing:
- Invoices are payable according to the payment terms stated on the applicable invoice or agreement.
- Additional work outside the agreed scope may incur additional charges.
- Third-party software, licenses, subscriptions, hosting, integrations, or other external services may be billed separately.
- You remain responsible for applicable taxes, government charges, and third-party fees.
We reserve the right to suspend services where undisputed invoices remain overdue after reasonable notice.
Third-Party Services
Business Central implementations frequently depend on third-party products and services, including Microsoft services, payment platforms, banking integrations, APIs, hosting providers, marketplace applications, and other software.
We are not responsible for outages, pricing changes, discontinued features, licensing changes, security incidents, compatibility issues, or other failures caused by third-party providers.
Where a third-party service is required for an engagement, the applicable third party’s terms and policies will also apply.
Intellectual Property
Unless otherwise stated in a written agreement:
Our intellectual property remains owned by us, including our pre-existing methodologies, frameworks, templates, processes, know-how, tools, reusable components, documentation structures, and other materials developed independently of a particular client engagement.
Client-specific deliverables will be governed by the intellectual property terms contained in the applicable SOW or service agreement.
Third-party software, Microsoft products, marketplace applications, libraries, integrations, and other licensed materials remain subject to their respective owners’ intellectual property and licensing terms.
Nothing in these Terms transfers ownership of third-party intellectual property to either party.
Confidentiality
We recognize that ERP consulting may involve access to confidential business information, including financial information, customer data, operational processes, pricing, commercial strategies, employee information, system credentials, and other non-public information.
We will use reasonable measures to protect confidential information provided to us and will use such information only for legitimate purposes related to the applicable engagement.
Where a separate confidentiality or non-disclosure agreement (“NDA”) exists, that agreement will govern confidentiality obligations to the extent of any conflict.
You are also responsible for protecting credentials and access information provided to you or your personnel.
Data and Security
Clients remain responsible for determining what data is appropriate to provide to us and for maintaining appropriate permissions and controls over their systems.
Where our services require access to client systems, we will use reasonable measures appropriate to the nature of the engagement.
Specific data-processing, privacy, security, retention, or regulatory requirements may be addressed through a separate agreement, data-processing agreement, SOW, or applicable privacy policy.
Please refer to our Privacy Policy for information about how personal information submitted through this Website is handled.
Warranties and Service Availability
We will perform agreed professional services with reasonable skill and care consistent with the applicable engagement.
However, we do not warrant that:
- The Website will always be available or error-free.
- Business Central or third-party services will operate without interruption.
- All software integrations will remain compatible indefinitely.
- Microsoft or another third party will maintain a particular feature or service.
- A project will achieve a specific financial, operational, revenue, productivity, or other business result.
Any project-specific warranties or service-level commitments must be expressly stated in the applicable written agreement.
Limitation of Liability
To the maximum extent permitted by applicable law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, business opportunities, goodwill, or anticipated savings.
[Important — have legal counsel finalize this.] Our aggregate liability arising from a particular engagement should be limited to an amount specified in the applicable agreement, typically based on fees paid or payable for that engagement.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
A specific liability cap should be agreed with counsel rather than blindly copying a percentage or fixed amount from another consulting website. Comparable service agreements commonly use a fee-based liability cap while preserving liabilities that cannot legally be limited.
Suspension and Termination
Either party’s rights to terminate a consulting engagement will generally be governed by the applicable proposal, SOW, or service agreement.
Unless otherwise agreed, termination may occur where:
- A material breach is not remedied within the applicable notice period.
- Required payments remain overdue.
- Continued performance would violate applicable law.
- A party becomes insolvent or ceases business operations.
- The parties mutually agree to terminate the engagement.
Upon termination, the client remains responsible for approved work completed and applicable costs incurred up to the termination date.
Provisions relating to confidentiality, intellectual property, payment obligations, liability, and other provisions intended to survive termination will continue to apply.
Acceptable Use of the Website
You agree not to use this Website to:
- Violate applicable laws or regulations.
- Attempt unauthorized access to our systems.
- Introduce malware, malicious code, or harmful software.
- Interfere with Website availability or security.
- Scrape or reproduce substantial portions of the Website without permission.
- Misrepresent your identity or affiliation.
- Use information obtained from the Website for unlawful purposes.
- Infringe the intellectual property or other rights of another party.
We reserve the right to restrict or terminate access to the Website where reasonably necessary to protect our systems, users, or business.
Marketing Communications
If you choose to receive marketing communications from us, we may use your contact information to send information about:
- Business Central services
- ERP consulting
- Business Central updates
- Educational resources
- Guides and articles
- Webinars or events
- Relevant company announcements
You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting us.
Service-related communications, such as responses to an inquiry, project communications, invoices, security notices, or other necessary business communications, may continue where permitted by law.
How We Share Information
We may share information when reasonably necessary to operate our business and provide requested services.
This may include sharing information with:
- Employees and authorized members of our consulting team.
- Contractors or professional service providers working on our behalf.
- Technology and hosting providers.
- Communication and meeting platforms.
- Analytics providers.
- Microsoft or other technology providers where required to provide an agreed service.
- Professional advisers such as accountants, lawyers, or auditors.
- Government authorities or other parties where required by law.
We do not sell personal information to third parties.
We also do not disclose personal information to third parties for their independent marketing purposes unless permitted by applicable law and appropriately disclosed.
Data Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
Depending on the nature of the information and service, these measures may include:
- Access controls
- Authentication controls
- Restricted system access
- Secure communication channels
- Appropriate hosting and security controls
- Internal access management
- Monitoring and security procedures
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.
You should not submit passwords, authentication credentials, payment card information, or other highly sensitive information through an ordinary Website contact form unless specifically instructed to do so through an appropriate secure channel.
Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Responding to inquiries
- Providing services
- Maintaining business records
- Meeting contractual obligations
- Resolving disputes
- Maintaining security
- Complying with applicable legal requirements
The appropriate retention period depends on the type of information and why we collected it.
Client information may be retained according to the applicable consulting agreement, Statement of Work, contractual requirements, and legal obligations.
International Data Transfers
Because we may work with businesses, technology providers, and service providers in different countries, information may be processed or stored outside Pakistan.
Where information is transferred internationally, we will take reasonable steps appropriate to the circumstances and applicable legal requirements.
Third-party platforms used in connection with our services may also process information in other jurisdictions according to their own terms and privacy practices.
Your Privacy Rights
Depending on where you live and which privacy laws apply to you, you may have rights concerning your personal information.
These may include the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of information where legally applicable.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Request information about how your personal information is processed.
- Opt out of marketing communications.
These rights are subject to applicable legal exceptions and limitations.
To make a privacy request, contact us using the details provided below.
[Important] I would not currently claim that this website is “GDPR compliant” or “CCPA compliant” without reviewing the site’s actual data flows and determining which laws apply.
Pakistan’s Ministry of IT and Telecommunication currently publishes personal-data-protection legislation in draft form, so the policy should avoid incorrectly stating that a particular Pakistani privacy statute is already fully enacted and applicable.
Children's Privacy
Our Website and consulting services are intended for businesses and professional users.
We do not knowingly collect personal information from children for the purpose of providing our business services.
If you believe a child has provided personal information to us through the Website, please contact us so that we can review and take appropriate action
Third-Party Websites
Our Website may contain links to third-party websites, including Microsoft and other technology providers.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
- Our services
- Website functionality
- Data-processing practices
- Technology providers
- Applicable legal requirements
When we make changes, we will update the Last Updated date at the top of this page.
If a material change significantly affects how we use personal information, we may provide additional notice where appropriate.
Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how we handle personal information, contact us:
Integroforce
Website: BusinessCentralConsultings.com
Email: info@integroforce.com
Phone: +92 301 2058 734
Address: 5th Floor, Feroze Center
Main Fazle Haq Road, Blue Area
G-6/2, Islamabad, Pakistan